If this happens you will need to contact our customer services department to get a Returned Merchandise Authorization (RMA) number. To avoid unnecessary hassle we would encourage all shoppers to read and understand all the relevant information about a product before making a purchase but we do understand that mistakes happen and occasionally you will find that for one reason or another you want to return an item you have ordered from us. Please use this facility to track your order rather than calling our customer services department only have access to the same information. You will be asked to log-in to view this information. You can check the status of your order by visiting the 'My Account' page in the Customer Services section of the site. If your order contains a mix of products that were in stock and products that were on back order at the time of ordering (this would have been indicated on the website when you ordered) then sometimes your order will be delayed whilst we await stock on the out of stock item. On rare occasions there might be a small delay in dispatching orders where demand is unexpected high or at traditionally busy periods like Christmas. Typically, orders will be dispatched within 2-4 days but delivery could take up to 2 weeks.īecause Codejunkies is run by Datel, the company that manufacturers the majority of products sold on Codejunkies, most products are in stock and available for immediate dispatch.
We endeavor to get all orders dispatched as quickly as possible. To save yourself time, please read through this page to see if your question is answered below before contacting us directly. Many customers have the same questions so on this page we will answer the most frequently asked questions. Where can I get technical support on a product I have purchased?Īt Codejunkies, we want to make your shopping experience as enjoyable as possible and answer any questions you may have. How long will it take for my order to be delivered?Ĭan I return products I have purchased from Codejunkies?
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